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Knowledgebase: Word Counting Problems
Why does AnyCount give zero results when counting PDF files?
Posted by - NA - on 22 June 2006 07:59 PM
As a rule you have zero results because PDF file contains an image data.

This means that document was scanned but not recognized. Only AnyCount 7.0 Enterprise can count such unrecognized PDF files. Therefore if you have another version of AnyCount, we recommend you to upgrade to AnyCount 7.0 Enterprise.

To count unrecognized PDF files using AnyCount 7.0 Enterprise, perform the following steps:

1. Click Add button and add your PDF files to AnyCount.

2. Click Settings button and switch to PDF tab. Select ‘Enable PDF Graphic Recognition’ checkbox and choose an appropriate PDF Graphic Recognition language.

3. Click Count button.
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Comments (2)
Catherine Hofer
19 February 2013 10:13 AM
I cannot enable to PDF Graphic Recognition box. I have AnyCount 7 Professional edition.
Aleksandr Yarosevich (AIT)
21 February 2013 10:18 AM
Dear Catherine Hofer,

Thank you for your comment.

Please note that PDF Graphic recognition feature is available only in Enterprise version of AnyCount. Therefore you can upgrade your AnyCount 7.0 Professional license to AnyCount 8 Enterprise license in order to be able to count words in unrecognized PDF files and in image files. You can order the upgrade on the following web-page: http://www.anycount.com/order/upgrades

Best regards,
Aleksandr
----------------------------------------------
Aleksandr Yarosevich,
AIT Software Development Team
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